by Larraine Miann Cruz | Mar 2, 2025 | Shipping Information
If your tracking says “Item arrival at the collection point,” your package is at your local post office. Pick it up soon to avoid return shipping. Contact your post office for details.
by Larraine Miann Cruz | Mar 2, 2025 | Shipping Information
Packages may be marked “delivered” before arrival and can take a few days to show up. If it hasn’t arrived after 5 business days, check with your local post office first, then contact us at support@freedomjapanesemarket.com.
by Larraine Miann Cruz | Mar 2, 2025 | Shipping Information
Customs fees and taxes are not included and are the subscriber’s responsibility. Regulations vary by country, and we have no control over import taxes. While we pay taxes in Japan, we take steps to minimize customs charges on your shipment.
by Larraine Miann Cruz | Mar 2, 2025 | Shipping Information
We ship quickly, but transit delays are beyond our control. Customs inspections may slow delivery, so monitor your tracking for updates.
by Larraine Miann Cruz | Mar 2, 2025 | Shipping Information
Check customs regulations before ordering to avoid delays. All boxes go through customs, which may slow delivery. EU shipments may require a Passport No., Tax ID, or duty payment for clearance.
by Larraine Miann Cruz | Mar 2, 2025 | Shipping Information
Orders typically arrive in 1-3 weeks, but international shipping can be unpredictable. If your box hasn’t arrived after 4 weeks, contact us at support@freedomjapanesemarket.com, and we’ll assist you.
