Contact Us

Wondering about subscriptions, shipping, or billing? Our FAQ page is a great place to start—it’s packed with helpful answers and quick explanations.

If you don’t find what you’re looking for there, just send us a message! And if you’re asking about an active subscription, please include your customer number so we can help you even faster.

We’re always happy to help make your snack experience smooth and delicious! 

Are you a journalist, blogger, producer, or editor looking to feature a small, multicultural, family-run business nestled in rural Japan? We’d be delighted to connect!

Feel free to reach out and include a link to your media outlet, your role, and a brief idea of the story or information you’re interested in. Whether it’s about Japanese snacks, subscription culture, rural entrepreneurship, or family business life—we’re always happy to give interviews and share what we do.

Let’s bring a little taste of Japan to your audience!

Whether you’re treating your team, thanking valued clients, or sending appreciation to your cast or crew, we’re happy to help you share the joy of Japanese snacks!

Just let us know a few details to get started—an estimate of how many boxes you’ll need, whether they’ll be shipped directly to each recipient, and if you’re planning a one-time gift or a subscription. We’re also happy to include a personalized message in every box to make your gift extra special.

Let’s make your next gift unforgettable (and delicious)!

Are you a content creator, snack enthusiast, or cultural ambassador with a love for all things Japan? We’re always excited to connect with people who share our passion for Japanese snacks and want to help us share them with the world!

Whether you’re interested in becoming an affiliate or joining us as a cultural snack ambassador, we’d love to hear from you. Just drop us a message with a link to your social media and a quick note about how you’d like to collaborate.

Let’s make the world a tastier place—one snack at a time!