by Larraine Miann Cruz | Mar 2, 2025 | Managing subscripion, Return and refund policy
Cancel before the billing date to avoid renewal. Once processed, orders can’t be canceled or refunded, even if returned.
by Larraine Miann Cruz | Mar 2, 2025 | Uncategorized
All prices are in USD. Exchange rates vary daily, so check xe.com for reference. Your bank handles currency conversion at checkout.
by Larraine Miann Cruz | Mar 2, 2025 | Return and refund policy
Subscription fees are non-refundable, so cancel before renewal to avoid charges. We send reminder emails to ensure you only receive boxes you want. We may suspend your account or shipments if there’s a payment dispute or suspected fraud. PayPal/Stripe will have the...
by Larraine Miann Cruz | Mar 2, 2025 | Uncategorized
Subscriptions auto-renew unless canceled before the next billing date. A reminder email is sent 5 days prior. If not canceled in time, you’ll be charged for renewal. While future renewals can be canceled, the latest charge is non-refundable, and the box will still be...
by Larraine Miann Cruz | Mar 2, 2025 | Gift box customization
Send a gift box or subscription with a free custom message! After subscribing, email us your message at support@freedomjapanesemarket.com, and we’ll include it in the first box. We can ship directly to your recipient—just enter their shipping address at checkout and...
