FJM Blog
Welcome to the official blog of Freedom Japanese Market, your source for authentic Japanese snack boxes delivered worldwide! As a family-run company based in Japan, we’re passionate about sharing not just our favorite treats, but also the rich culture and everyday life that make Japan so unique. Here, you’ll find fun and tasty insights into Japanese food, traditions, and local experiences. Come explore Japan with us—one snack at a time!
My box/order has shipped. When will it arrive?
Once your box is shipped, you will receive a tracking number via email to monitor its journey to you.
How much is shipping?
Shipping is free for subscriptions except to certain countries: DHL Express: Malta – $9.99 Bahrain, Israel, UAE – $22.99 Japan Post EMS: India, Cambodia – $4.99 Australia, Canada, France, Germany – $9.99 Brazil, Chile, Peru – $14.99 We declare a 2000 JPY value per...
When does my box ship?
The first box typically ships out within a week of your initial order. You will receive a shipment notification when your box has shipped. Subsequent boxes will ship at the end of the beginning of each month.
I forgot to cancel my subscription. Can I return the box for a refund?
Cancel before the billing date to avoid renewal. Once processed, orders can’t be canceled or refunded, even if returned.
What currency are your prices quoted in?
All prices are in USD. Exchange rates vary daily, so check xe.com for reference. Your bank handles currency conversion at checkout.
What is your refund policy?
Subscription fees are non-refundable, so cancel before renewal to avoid charges. We send reminder emails to ensure you only receive boxes you want. We may suspend your account or shipments if there’s a payment dispute or suspected fraud. PayPal/Stripe will have the...
Wondering where to buy Japanese snacks online?
Freedom Japanese Market offers authentic Japanese snacks boxes delivered monthly to your home. These boxes feature a curated selection of unique Japanese snacks and seasonal Japanese candy, bringing the flavors of Japan to your doorstep.